Privacy Policy
Last updated: March 23, 2025
This Privacy Policy describes how SiteGenie ("we", "us", or "our") collects, uses, and discloses your information when you use our service.
Information We Collect
Personal Information
When you create an account, we may ask for your email address, name, and other contact details. This information is used to create and manage your account, provide customer support, and send you important updates about our service.
Usage Data
We collect information about how you interact with our service, including the pages you visit, the features you use, and the time you spend on our platform. This helps us improve our service and provide a better user experience.
AI Training Data
When you upload documents, connect websites, or provide other content to train your AI assistant, we process and store this data to provide our service. This data is used exclusively to train your AI assistant and is not shared with other users or third parties without your consent.
How We Use Your Information
- To provide, maintain, and improve our service
- To process and complete transactions
- To send administrative information, such as updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To monitor usage patterns and analyze trends to improve our service
- To protect our service and prevent fraud
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide you with our service and as required by law. If you delete your account, we will delete or anonymize your personal information, unless we are legally required to retain it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: aryankirsali@sitegenie.in