Contact Us
Have questions or need help? We're here for you.
Get in Touch
We'd love to hear from you. Whether you have a question about our platform, pricing, or anything else, our team is ready to answer all your questions.
aryankirsali@sitegenie.in
Phone
+91 6397547477
Mon-Fri, 9am-5pm IST
Office
Bangalore, Karnataka, IND
Support Hours
Our support team is available during the following hours:
Frequently Asked Questions
Find quick answers to common questions
How do I get started with SiteGenie?
Sign up for a free account, upload your content or connect your website, and let our AI process your data. Once training is complete, you can deploy your assistant to your website.
Is SiteGenie free to use?
During our beta period, SiteGenie is free to use with default limitations. We'll announce pricing plans before the end of the beta period.
How long does training take?
Training time depends on the amount of content, but most assistants are ready within a few minutes. You can check the current status of the data being processed
Can I customize how my assistant looks?
Yes, you can customize the appearance of your chat widget to match your brand colors and style. Its currently a work in progress, we will rollout this feature soon.
Is my data secure?
Yes, we take data security seriously. All your documents and training data are encrypted both in transit and at rest. We never share your data with third parties.
How do I get help if I have issues?
You can contact us through this page, or you can use the chat widget in the corner for further assistance. Our AI Assistant will help you with your queries.